Shipping Guidelines
We ship all orders via USPS. To ship USPS, we must have a physical address as we cannot ship USPS to a PO Box. If your order qualifies for free shipping, we have the option of shipping via USPS & we will need a physical address to ship to instead of a PO Box. We ship all orders placed within 5 to 10 days unless an item you have ordered is out of stock. If we are out of stock of any item, you have ordered we will send you an email and you will Receive credit for the missing item. We make every effort to ship your order within 5 -10 business days. If your order is delayed for some reason, we will contact you by email with a status. Please keep in mind that many of our products are made to order and may take some time to create. We exclusively use the USPS (Post Office) to ship our orders.
WE DO NOT SHIP INTERNATIONALLY
Refused Shipments
If you decide to refuse any shipments from Morgana Starr, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments) and the cost of returning the package to Morgana Starr.
Shipment Damages and/or Shortages
Should packages being received be damaged, broken or opened resulting in shortage of merchandise in that particular package the delivery driver must mark this on his or her delivery sheet before you sign as having received the shipment. Immediately file a claim with carrier. Retain the merchandise and packaging material for inspection by carrier. You cannot recover for damages without these items. Packaging is done very carefully, however due to bulky packaging items can go unnoticed between the packaging materials. It is important you check immediately that you received all the items listed as shipped on your packing slip before discarding packaging. If you see that an item and/or items are missing, you must file a claim to Morgana Starr. within 5 days of receipt of order.
Returns & Exchanges Policy
ALL SALES ARE FINAL. We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at MorganaStarr8@gmail.com with details and photographic evidence of the product and the defect. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement, we will replace the product or refund the purchase price, using the original method of payment.
**Effective Date: August 2026**
At MorganaStarr.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.
**1. Information We Collect**
When you use our services, we may collect the following types of information:
– **Personal Information**: This includes your name, email address, phone number, shipping address, and payment information when you make a purchase or sign up for our newsletter.
– **Non-Personal Information**: We may collect data that does not personally identify you, such as your IP address, browser type, and usage patterns through cookies and analytics.
**2. How We Use Your Information**
We use the information we collect for various purposes, including:
– Processing and fulfilling your orders.
– Communicating with you about your orders or inquiries.
– Sending you newsletters, promotional materials, and updates (you can opt-out at any time).
– Improving our website and services based on user feedback and behavior.
– Ensuring compliance with legal obligations.
**3. Sharing Your Information**
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
– To trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
– When required by law or to protect our rights, privacy, safety, or property, or that of others.
**4. Data Security**
We implement a variety of security measures to maintain the safety of your personal information. Your sensitive information is encrypted and transmitted via Secure Socket Layer (SSL) technology to protect against unauthorized access.
**5. Your Rights**
You have the right to:
– Access the personal information we hold about you.
– Request correction or deletion of your personal information.
– Withdraw consent for us to process your information, where applicable.
To exercise these rights, please contact us using the information provided below.
**6. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any changes.
**7. Contact Us**
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Morgana Starr
402 Brevard Ave, G, Cocoa, FL 32920
MorganaStarr8@gmail.com
Thank you for trusting Morgana Starr with your personal information. Your privacy and security are important to us.
Morgana Starr 